Predictable Pricing for Every Business
No long-term lock-ins. Start free, upgrade as your WhatsApp contact volume grows, and cancel anytime with full data retention.
Free
Perfect for exploring WhatsApp CRM and getting started.
- Automation
- Advanced Crm
- Broadcast
- Bulk Templates
- Api Access
Pro
Ideal for growing businesses needing higher capacity and unlimited messaging.
- Automation
- Advanced Crm
- Broadcast
- Bulk Templates
- Api Access
Business
For scaling teams that need advanced automation and campaign eligibility.
- Automation
- Advanced Crm
- Broadcast
- Bulk Templates
- Api Access
Full Feature Comparison Matrix
Detailed breakdown of entitlements and capabilities across all plans.
| Feature | Free (₹0) | Pro (₹499) | Business (₹3,000) | Enterprise (₹8,999) |
|---|---|---|---|---|
| Contact Capacity | 10 | 700 | 7,000 | Unlimited |
| Monthly Message Bandwidth | 200 | Unlimited* | Unlimited* | Unlimited* |
| WhatsApp API Connections | 1 | 1 | 5 | Unlimited |
| Shared Team Inbox | ||||
| Live 24h Service Window Timer | ||||
| Private Team Internal Notes | ||||
| HSM Verified Message Templates | Basic | Unlimited | Unlimited | Unlimited |
| Visual Workflow Automations | 3 Flows | Unlimited | Unlimited | Unlimited |
| AI Auto-Replies (BYOK Gemini/OpenAI) | ||||
| RAG AI Knowledge Base | ||||
| Kanban Lead Pipelines | 1 Pipeline | 5 Pipelines | Unlimited | Unlimited |
| Payment Link Generator (Razorpay/PhonePe) | ||||
| Google Sheets Live Sync | ||||
| Public REST API & Outbound Webhooks | ||||
| Broadcast Campaigns Eligibility | Coming Soon | Coming Soon | ||
| Multi-Role Permissions (Owner/Admin/Agent) | ||||
| Support Level | Community | Standard Email | Priority Support | Dedicated SLA & Manager |
Billing Questions & Answers
Are there any hidden Meta messaging markups?
No. NX CRM connects directly to your own Meta Cloud API app. Meta bills messaging fees directly to your Meta payment method at standard cost with zero markup by NX CRM.
How does payment and activation work?
When you choose a paid tier, checkout is processed via Razorpay. Your subscription is activated immediately upon server verification of the payment signature.
Can I change my plan or cancel anytime?
Yes, you can upgrade, downgrade, or cancel directly from your CRM Billing tab at any time without locking contracts.
What happens to my customer contacts if my subscription expires?
Your data is securely preserved. You enter a grace period where your historical conversations, tags, and CRM contacts remain intact.